Shipping and return policies for Mad Jack And The Hatters

Shipping Info
All items costing £5 or more are sent through a tracked shipping system. Customers within the UK can expect their parcel to arrive within 5 working days. If you should need it quicker then please contact us and we shall try to help. Customers outside the UK please contact us for shipping terms to your country.
Return Policy
If you are not satisfied with your purchase then please return unused and un-damaged within 7 days of receipt. Upon receipt of returns we will issue a full refund, excluding shipping charges. Return shipping costs are the responsibility of the buyer. If your item(s) arrive damaged, or do not arrive at all, then please contact us as all items costing £5 or more are sent through a tracked system, and insured at their full value - so we should be able to help in most cases.